Privacy policy

Hivers Global Privacy Policy


Effective Date: Oct 25, 2018 Hivers Work Spaces and our affiliates (collectively, “Hivers,” “we,” “us,” “our,” or “Hivers Family”) cares about your privacy. We are committed to maintaining your trust by protecting your Personal Information. This Privacy Policy (“Policy”) describes how the Hivers Family collects, uses, and discloses your Personal Information in connection with the use of our websites (“Website Services”), applications (“apps”), or other service that refers to or links to the Policy, as well as any offline products, programs, courses, and services (collectively our “Services”). We want to help you build a life, and not just a living, through our Services. Before you use our services, please read this Policy in its entirety, which helps you make informed decisions about your relationship with us.

  1. INTRODUCTION Personal Information. “Personal Information” is data that relates to you and can — either on its own or in combination with other information — identify you as an individual. Personal Information does not include data that has been aggregated or made anonymous such that you can no longer be identified using any means reasonably available to us. Our Services. The Services referenced in this Policy include the Services provided by the Hivers Family References to “you.” In this Policy, “you” means anyone who uses our Services, websites, or applications. Authoritative Version. When the text of this Policy is available in multiple languages, the English version is the authoritative version, except where prohibited by applicable law.
  2. INFORMATION WE COLLECT The Personal Information that we collect and how we use that information depend on your relationship with us and the requirements of applicable law as described below. We collect information:
  1. USE OF PERSONAL INFORMATION How we use your Personal Information depends on your relationship with us. In general, we use your Personal Information to:
  1. SHARING OF PERSONAL INFORMATION We disclose your Personal Information in limited circumstances to the Hivers Family, our community, our service providers and advertisers, and other end users, in order to provide our Services and to improve ways of working in our community. We do this for the purposes outlined above. Where required by applicable law, we will only share your Personal Information with particular third parties with your consent.
  1. RIGHTS IN YOUR INFORMATION: ACCESS, RECTIFICATION, ERASURE AND RESTRICTION We value your rights to your data. In accordance with applicable law, you may have the right to (i) request confirmation of whether we store, use or share any of your Personal Information; (ii) obtain access to or a copy of your Personal Information; (iii) receive an electronic copy of Personal Information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) restrict our uses of your Personal Information or, as described above, object to those uses; (v) seek correction of inaccurate, untrue or incomplete Personal Information; or (vi) request erasure of Personal Information held about you by Hivers, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us at the e-mail or physical addresses set out in section 10.5 below. We will process such requests in accordance with local laws. To protect your privacy, Hivers will take steps to verify your identity before granting access, or making any changes to your Personal Information. 6.OPT-OUT You have the right to opt-out of certain uses and disclosures of your Personal Information, as set out in this Policy, and in specific circumstances, for example related to direct marketing. 6.1 EMAIL AND TELEPHONE COMMUNICATIONS
  1. RETENTION Hivers will retain your Personal Information for as long as you have a relationship with us, and for a period after your relationship with us has ended. When determining how long this retention period will last, we take into account the length of time Personal Information is required to:
  1. INFORMATION SECURITY The security of all Personal Information provided to Hivers is important to us. Hivers takes reasonable steps endeavoring to use appropriate technical or organizational measures to protect your Personal Information, including against unauthorized or unlawful Processing and accidental loss, destruction or damage. Unfortunately, no data transmission over the Internet or storage of information can be guaranteed to be 100% secure. As a result, while Hivers strives to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to Hivers, and you do so at your own risk. As such, we ask that you help us be safer together by implementing your own security controls, such as a strong password, not sharing your credentials with others, logging out when you leave your desk, and other security best practices.
  2. AUTOMATED PROCESSING We do not currently use your Personal Information in such a way that automated decisions are made about you without any human input. In the future, we may use automated processes to help us determine your eligibility for new services, alternate space, or other business-related opportunities. In such cases, if and as applicable, and to the extent required by applicable law, we will endeavor to implement suitable safeguards, including, for example, an opportunity for you to request human intervention, express your point of view, contest any decisions made, and request that we restrict the use of your Personal Information for the purposes of these automated decisions.
  3. OTHER RIGHTS AND IMPORTANT INFORMATION 10.1 CCTV Hivers locations have CCTV installed to meet our legitimate business interests in protecting the safety of Hivers employees, members, and guests and their property, as well as to improve our products and services, and to analyze how users navigate and use our spaces. These recordings may be accessed by Hivers and Members with a need to know. These recordings may be shared with competent authorities in accordance with applicable laws, if required. The recordings are retained for a limited period of time, but may be kept longer for the investigation of an incident or when competent authorities request us to retain them. 10.2 COLLECTION OF INFORMATION FROM CHILDREN Generally our Services are not directed to children under the age of 16, and we do not knowingly collect Personal Information from anyone under the age of 16. Persons over 16 but under 18 years of age should ask their parents for permission before using the Services or sending any information about themselves to anyone over the Internet. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without parental consent, he or she should contact us as described in section 10.6 below. If we become aware that a child under 16 years old has provided us with Personal Information, we will delete such information from our files. 10.3 LINKS We display advertisements and other content from third parties or partners that links to third party websites that we do not own or operate. We provide links to these third-party sites as a convenience to you. They are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your Personal Information prior to submitting any Personal Information. The collection, use, and disclosure of your Personal Information will be subject to the privacy policies of the third party and not this Policy. We are not responsible for the data collection, privacy, and information sharing policies and procedures or content of such third-party websites. 10.4 CHANGES TO THIS POLICY IN THE FUTURE Any information that is collected via the Services is covered by the Policy in effect at the time such information is collected. We reserve the right to change, modify, add, or remove portions of this Policy at any time and at our sole discretion. If we make any material changes to this Policy, we will notify you of those changes by posting them on the Services or by sending you an email or other notification, as required by applicable law, and we will update the “Effective Date” below to indicate when those changes will become effective. We encourage you to review this Policy periodically to remain informed of how we use and protect your information, and to be aware of any policy changes. Your continued relationship with us after the posting or notice of any amended Policy shall constitute your agreement to be bound by any such changes. Any changes to this Policy take effect immediately after being posted or otherwise provided by Hivers. 10.5 QUESTIONS OR COMMENTS If you have any questions or comments regarding our Policy, please contact us at: Hivers Workspaces, 290 North Queen Street, Toronto, ON, M9C 5H5, Canada Email: [email protected] Hivers will address your concerns and attempt to resolve any privacy issues in a timely manner. Sensitive Information. Because email communications are not always secure, please do not include credit card or other Sensitive Personal Information (e.g., racial or ethnic origin, religion, health, or the like) in your emails to us. Effective Date: Oct 29, 2018